Designed around how business really happens.
DOM Digital Advisory helps customer-facing businesses see what is slowing the experience down, identify what could create an advantage, and modernize with intention.
We notice how customers move, how teams work and where the business experience loses time, value or delight.
Meet Dominique
Dominique Delahaye combines a designer’s eye with business strategy, management information systems, customer experience and technology-sector insight. Her approach connects physical spaces, service flow, equipment, processes and digital systems instead of treating them as separate problems.
The value of a human eye
AI can generate ideas. DOM’s value comes from observing the real environment, asking better questions, understanding how people behave and translating the right ideas into changes a business can actually adopt.